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Refund & Cancellation Policy

ProGeniusStudents

At ProGeniusStudents, we aim to provide high-quality educational content and services. Please read our Refund & Cancellation Policy carefully before making any purchase.

1. Digital Products & Services

All products and services offered by ProGeniusStudents are digital and educational in nature, including but not limited to:

• Online courses

• Notes (PDFs or digital files)

• Recorded lectures

• Subscriptions or memberships

Once access to digital content is granted, no refunds will be issued, except in cases explicitly mentioned below.

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2. Refund Policy

Refunds will be considered only under the following circumstances:

• Duplicate Payment: If you are charged more than once for the same product.

• Technical Issue: If you are unable to access the purchased content due to a technical error from our side and the issue cannot be resolved within a reasonable time.

• Wrong Product Access: If you were mistakenly given access to the wrong course or material and the issue is not corrected.

⚠️ No refunds will be provided in the following cases:

• Change of mind after purchase

• Lack of usage or non-attendance

• Failure to understand the course content

• Incompatibility with personal devices or internet issues

• Violation of our Terms & Conditions

All approved refunds, if any, will be processed to the original payment method within 7–14 business days.

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3. Cancellation Policy

• Users may cancel future subscriptions or memberships (if applicable) at any time.

• Cancellation will prevent future charges but will not result in a refund for the current billing period.

• Access to paid content will remain active until the end of the subscription period.

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4. Course & Notes Access Policy

• Once notes, recordings, or course materials are downloaded or accessed, the purchase is considered final.

• Sharing, reselling, or distributing paid content is strictly prohibited and may result in account termination without refund.

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5. Account Termination

ProGeniusStudents reserves the right to suspend or terminate user accounts without refund if:

• The user violates our Terms & Conditions

• Engages in misuse, piracy, or unauthorized distribution of content

• Provides false or misleading information

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6. Contact for Refund Requests

If you believe you are eligible for a refund, please contact us within 7 days of purchase with valid proof at:

📧 progeniusstudents@gmail.com

Include:

• Registered email address

• Transaction ID or payment proof

• Reason for refund request

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7. Policy Updates

ProGeniusStudents reserves the right to modify this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting on the Website.